Implementation of Business Process Reengineering (BPR): Case Study of Official Trip Procedures in Higher Education Institutionsdoi:10.34820/FK2/YKXLYVTelkom University Dataverse2022-04-042Pasaribu, Rina Djunita; Pasaribu, Rina Djunita, 2022, "Implementation of Business Process Reengineering (BPR): Case Study of Official Trip Procedures in Higher Education Institutions", https://doi.org/10.34820/FK2/YKXLYV, Telkom University Dataverse, V2, UNF:6:J7IUn1GHq5Xt7SwJCNWiYw== [fileUNF]Implementation of Business Process Reengineering (BPR): Case Study of Official Trip Procedures in Higher Education Institutionsdoi:10.34820/FK2/YKXLYVPasaribu, Rina DjunitaPasaribu, Rina DjunitaTelkom University DataversePasaribu, Rina DjunitaPasaribu, Rina Djunita2022-04-04Business and ManagementBPR, digitalization, digitization, industry 4.0, official trip, online SPPD, higher educationPurpose: Official trip is one of the common business processes carried out by every organization, including educational institutions. However, in its implementation, there are various kinds of obstacles that have an impact on the lack of effectiveness and efficiency of the system, in terms of time, material and human resources. This study aims to evaluate existing business processes and design, and implement the results of business process re-engineering (BPR) in the official trip system which is supported by digitization and digitalization with a multi-unit integration approach at one of the private universities in Indonesia, Telkom University. Design/methodology/approach: This study uses a mixed-method with an embedded design approach. The quantitative method was carried out by calculating the performance of official trip procedures before and after the BPR. Meanwhile, the qualitative method was carried out by conducting interviews and Focus Group Discussions (FGD) with key informants in this study. Triangulation technique was used to validate the research results. Findings: The BPR process has resulted in radical changes to the official trip system at the university, namely from a mixed system of manual/offline & online to completely online, from a very centralized to decentralized decision process, and the availability of a transparent monitoring system. These changes provide significant results by increasing the effectiveness and efficiency of business processes so as to speed up time, save paper (reduce paper waste and reduce costs) and optimize employee assignments. Originality/value: This study adds new insights into the implementation of BPR to the official trip system in higher education. This research implies that BPR can produce radical changes in business processes in higher education to become more effective and efficient. In addition, this study proposes several practical and academically useful recommendations for further research in this area.Data-data pendukung penelitian Implementation of Business Process Reengineering (BPR): Case Study of Official Trip Procedures in Higher Education InstitutionsCC0 Waiver10.3926/jiem.3403Journal of Industrial Engineering and Management JIEM, 2021 – 14(3): 622-644 – Online ISSN: 2013-0953 – Print ISSN: 2013-8423 https://doi.org/10.3926/jiem.3403Data Perbandingan Biaya SPPD.tab47212text/tab-separated-valuesUNF:6:J7IUn1GHq5Xt7SwJCNWiYw==TELKOMUNIVERSITYUNF:6:x0fk8prcj6VUH/otA1gHFQ==BUNF:6:qQoclrGx1WYMUYuaZ8tfRg==CUNF:6:g6bX6nnO4PODDSfL+OyfVg==DUNF:6:8TpwbQUj8tExBD7I/vdJkA==EUNF:6:BAWeI+xyjom8xlqHPM3fKw==FUNF:6:CA6Q7/zQEQIAC1BUBHjvkA==GUNF:6:Gl8Zk0cnwc9Uv2GlrWfkyQ==HUNF:6:BBulAnUWRuG8zSc0jSygyg==IUNF:6:1Fta0sw7VSQjWfulwSedyQ==JUNF:6:pBbxBN5Q273nxY8XCjvJ1g==KUNF:6:MEwt4KeoZIgiYeIiH5K1wQ==LUNF:6:KXX4f/gBCWf3Ks69q4LKiw==Eval final utk All unit SPPD Online.pdfEvaluasi akhir proses pengembangan SPPDOnlineapplication/pdfSosialisasi kepada seluruh PIC Fakultas dan Wadek.pdfKegiatan sosialisasi penggunaan aplikasi SPPD online kepada seluruh PIC fakultasapplication/pdfSPPD Process Improvement.pdfLaporan perkembangan adanya perbaikan dalam proses SPPDapplication/pdfTimeline SPPD Online 30 Oktober 2019.xlsxJadwal waktu pengerjaan aplikasi SPPD onlineapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet