THE IMPACT OF PERCEIVED SURVEILLANCE ON CONTINUANCE USAGE INTENTION OF VOICE ASSISTANTS (doi:10.34820/FK2/JJWYUR)

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Part 1: Document Description
Part 2: Study Description
Part 3: Data Files Description
Part 4: Variable Description
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THE IMPACT OF PERCEIVED SURVEILLANCE ON CONTINUANCE USAGE INTENTION OF VOICE ASSISTANTS

doi:10.34820/FK2/JJWYUR

Telkom University Dataverse

2023-09-29

1

CANDIWAN, CANDIWAN, 2023, "THE IMPACT OF PERCEIVED SURVEILLANCE ON CONTINUANCE USAGE INTENTION OF VOICE ASSISTANTS", https://doi.org/10.34820/FK2/JJWYUR, Telkom University Dataverse, V1, UNF:6:1tG+lFrQlShE5ZeGG3pgGQ== [fileUNF]

THE IMPACT OF PERCEIVED SURVEILLANCE ON CONTINUANCE USAGE INTENTION OF VOICE ASSISTANTS

doi:10.34820/FK2/JJWYUR

CANDIWAN, CANDIWAN (Fakultas Ekonomi dan Bisnis : KK ICT Based Management (IBM))

Telkom University Dataverse

CANDIWAN, CANDIWAN

CANDIWAN, CANDIWAN

2023-09-29

Computer and Information Science, Continuance Usage Intention,

Voice assistants (VAs) are devices that utilize AI, machine learning, and NLP to facilitate users to perform diverse tasks verbally. VAs also have a unique feature that allows them to be “always on” so that every sound generated in their background can be analyzed and start interacting with users when they recognize their wake-up command, for instance, “Hey Siri” or “Okay Google”, which implies that VAs have to be listening to users at all time. This raises the issue of privacy in the form of perceived surveillance. This study aims to assess how perceived surveillance affects the continuance usage intention of VAs in Indonesia with the addition of personal information disclosure as a mediator. Surveillance effect model was utilized to measure perceived surveillance. The model was calculated using PLS-SEM based on online survey data (N=222) distributed over social media. It was revealed that perceived surveillance affects the continuance usage intention of VAs negatively and is partially mediated by personal information disclosure. The result also affirmed that trust, perceived risk, and prior negative experiences are predictors of perceived surveillance. Therefore, VA companies should be mindful of how their customers’ continuance usage intention is affected by how much perceived surveillance they feel.

CC0 Waiver

• Number of cases: 958

• No. of variables per record: 28

• Type of File: text/tab-separated-values

UNF:6:1tG+lFrQlShE5ZeGG3pgGQ==

• Timestamp - Timestamp
• whatvoiceassistantdoyouuse? - whatvoiceassistantdoyouuse?
• Gender - Gender
• Generation - Generation
• Domicile - Domicile
• Lasteducation - Lasteducation
• PID1 - PID1
• PID2 - PID2
• PID3 - PID3
• PR1 - PR1
• PR2 - PR2
• PR3 - PR3
• PNE1 - PNE1
• PNE2 - PNE2
• PNE3 - PNE3
• PNE4 - PNE4
• PS1 - PS1
• PS2 - PS2
• PS3 - PS3
• PS4 - PS4
• PS5 - PS5
• T1 - T1
• T2 - T2
• T3 - T3
• T4 - T4
• C1 - C1
• C2 - C2
• C3 - C3

f12015 Location:

Summary Statistics: Max. 45036.249085648145; Min. 44956.73111111111; Valid 222.0; Mean 45008.75941316316; StDev 22.53599156576064;

Variable Format: numeric

Notes: UNF:6:rz6FC40rXCHaxLAPSgMaMw==

f12015 Location:

Variable Format: character

Notes: UNF:6:m+wMeTHSVytAzTQVmf2LCw==

f12015 Location:

Variable Format: character

Notes: UNF:6:TO+3DsHsgchdnJxajsF5eg==

f12015 Location:

Variable Format: character

Notes: UNF:6:e8Rq6LVpw+bF9WWkIBHklA==

f12015 Location:

Variable Format: character

Notes: UNF:6:uEDNO8wgsBUOrWw7ViAkyA==

f12015 Location:

Variable Format: character

Notes: UNF:6:E7ZUcS5t0td7Za4ZIEeIlQ==

f12015 Location:

Summary Statistics: Max. 5.0; Min. 1.0; Mean 2.720720720720721; Valid 222.0; StDev 1.2452346899128601

Variable Format: numeric

Notes: UNF:6:UYCJbOHVOL+mRQhE5RgR9g==

f12015 Location:

Summary Statistics: Mean 2.698198198198198; Min. 1.0; Max. 5.0; StDev 1.3229257293690388; Valid 222.0;

Variable Format: numeric

Notes: UNF:6:UtT5PDi7fOn+RZxXR12Gig==

f12015 Location:

Summary Statistics: Max. 5.0; Valid 222.0; Mean 2.801801801801802; Min. 1.0; StDev 1.2961468816535675

Variable Format: numeric

Notes: UNF:6:ovLEKJJfsW+vEGroN8xZ0Q==

f12015 Location:

Summary Statistics: StDev 1.324980973110177; Max. 5.0; Min. 1.0; Mean 3.0090090090090102; Valid 222.0

Variable Format: numeric

Notes: UNF:6:s6Kd++FKgqmNmKkUWGIa/w==

f12015 Location:

Summary Statistics: StDev 1.3907059438638758; Valid 222.0; Max. 5.0; Min. 1.0; Mean 3.1846846846846852

Variable Format: numeric

Notes: UNF:6:mcfiUQ/65s2e2qXr0I1Ffg==

f12015 Location:

Summary Statistics: Min. 1.0; Max. 5.0; Valid 222.0; StDev 1.2695497441742973; Mean 3.4234234234234235

Variable Format: numeric

Notes: UNF:6:IcWZ7rPZNm5cRVPWZYkf1g==

f12015 Location:

Summary Statistics: Max. 5.0; Valid 222.0; Mean 2.9909909909909915; Min. 1.0; StDev 1.3553680470281488

Variable Format: numeric

Notes: UNF:6:ru/Yt41idcpfn2jms4XYbA==

f12015 Location:

Summary Statistics: Mean 3.4279279279279278; Min. 1.0; Valid 222.0; Max. 5.0; StDev 1.2698146208217571;

Variable Format: numeric

Notes: UNF:6:wokeYCS3AE7al54+ec67Qw==

f12015 Location:

Summary Statistics: Mean 3.423423423423424; Valid 222.0; Max. 5.0; Min. 1.0; StDev 1.2801975918583788

Variable Format: numeric

Notes: UNF:6:5ntxIzFQ+4A/H1KqssjCvQ==

f12015 Location:

Summary Statistics: Valid 222.0; Min. 1.0; Max. 5.0; StDev 1.2311850883190032; Mean 3.328828828828829

Variable Format: numeric

Notes: UNF:6:Av4zmrJaoIBj3XsryfuYEw==

f12015 Location:

Summary Statistics: StDev 1.2906707517257827; Mean 3.175675675675675; Valid 222.0; Min. 1.0; Max. 5.0

Variable Format: numeric

Notes: UNF:6:mZbwIIUYKZHG25+WhaSHsg==

f12015 Location:

Summary Statistics: Mean 3.558558558558558; StDev 1.2196333896514422; Min. 1.0; Max. 5.0; Valid 222.0

Variable Format: numeric

Notes: UNF:6:BywtkiXM6Je+LRcwX84oIQ==

f12015 Location:

Summary Statistics: Mean 3.3963963963963963; Valid 222.0; Max. 5.0; Min. 1.0; StDev 1.174998059336255;

Variable Format: numeric

Notes: UNF:6:uF6g9E4L/jOAG7/QB/BTzA==

f12015 Location:

Summary Statistics: StDev 1.3697063745803877; Mean 3.103603603603604; Min. 1.0; Valid 222.0; Max. 5.0

Variable Format: numeric

Notes: UNF:6:ZphkMz6DJYqShGsv9CZAJg==

f12015 Location:

Summary Statistics: Min. 1.0; Mean 3.157657657657657; StDev 1.4356198812211336; Valid 222.0; Max. 5.0;

Variable Format: numeric

Notes: UNF:6:fc6DOQHADNy9S88l2RMfbQ==

f12015 Location:

Summary Statistics: Valid 222.0; StDev 1.0274056402804095; Max. 5.0; Min. 1.0; Mean 3.468468468468468;

Variable Format: numeric

Notes: UNF:6:9PqUr7r2CzEa7PqMu7DI+A==

f12015 Location:

Summary Statistics: Min. 1.0; Valid 222.0; Mean 3.716216216216216; StDev 1.0314546719896749; Max. 5.0

Variable Format: numeric

Notes: UNF:6:qudWS6gRZSmxSiH6p+Z8uQ==

f12015 Location:

Summary Statistics: Mean 3.7027027027027026; Valid 222.0; Max. 5.0; StDev 0.9133954810921401; Min. 1.0

Variable Format: numeric

Notes: UNF:6:XQAKjurUPKsUAUn3HvejeQ==

f12015 Location:

Summary Statistics: Min. 1.0; Mean 3.689189189189189; StDev 0.9013666196670591; Valid 222.0; Max. 5.0;

Variable Format: numeric

Notes: UNF:6:tBh/BGosSf/9pls+AcW64Q==

f12015 Location:

Summary Statistics: Valid 222.0; Mean 3.675675675675676; Min. 1.0; StDev 0.9669859143706109; Max. 5.0;

Variable Format: numeric

Notes: UNF:6:MLOuEDxK81NOVZvbZYlR3A==

f12015 Location:

Summary Statistics: Valid 222.0; Max. 5.0; StDev 1.1204150974634843; Mean 3.481981981981982; Min. 1.0

Variable Format: numeric

Notes: UNF:6:HlufGKG54cJTQ/VDmVZxWg==

f12015 Location:

Summary Statistics: Min. 1.0; StDev 1.0265820048559886; Valid 222.0; Max. 5.0; Mean 3.6081081081081074

Variable Format: numeric

Notes: UNF:6:+OCoPdeK7mqlrILSmWyI0Q==