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Krishna Kusumahadi Dataverse (Fakultas Ekonomi dan Bisnis : KK ICT Based Management (IBM))
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Service Quality for Digital Wallet in Indonesia Using Sentiment Analysis and Topic Modelling
Oct 2, 2023
Deviani, Winda Aulia; Kusumahadi, Krishna; Nurhazizah, Eva, 2023, "Service Quality for Digital Wallet in Indonesia Using Sentiment Analysis and Topic Modelling", https://doi.org/10.34820/FK2/UW4RZZ, Telkom University Dataverse, V1
With the digital wallet, it is able to make it easy for users to store, send, and pay directly through the application. The Fintech Report by DSResearch states that Dana and ShopeePay are digital wallet products that have managed to occupy the top position in terms of daily usage...
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