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SRI WIDANINGSIH Dataverse (Fakultas Ilmu Terapan - Business Resources, Marketing, and Tourism Strategy)
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Mar 31, 2022
WIDANINGSIH, SRI, 2022, "Analisis Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Angkutan Barang (Studi Kasus pada PT. Lintas Nusantara Perdana Bandung Tahun 2018", https://doi.org/10.34820/FK2/IQF7MF, Telkom University Dataverse, V1
Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan PT. Lintas Nusantara Perdana Bandung. Dimana semakin banyaknya pesaing jasa angkutan barang membangkitkan semangat para pelaku jasa untuk lebih meningkatkan kualitas...
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